About Lifelink Systems
Lifelink Systems is pioneering a new class of patient experience technology that’s mobile, conversational, and simple. COVID-19 has forced every healthcare organization to re-think care delivery, and we’re at the forefront of making care more virtual, scalable, and accessible.
Lifelink Systems delivers a powerful combination of patient chatbot, workflow automation, and systems integration capabilities. We work with some of the largest healthcare systems and pharma companies in the world to automate millions of high-value patient touchpoints — everything from getting ready for appointments and following up on referrals, to enrolling in clinical trials and managing complex special therapies.
We’re a passionate team that’s built successful large-scale enterprise solutions before and we’re pulling off industry firsts. Our success will depend on continuing to attract creative, collaborative, and driven people.
About the Position
As a Customer Success Manager, you will own the post-launch relationship with our provider system and life sciences customers.
Key Responsibilities
Required Skills and Experience
Other Valuable Skills
Diversity and Inclusion
Lifelink Systems believes that a team with a diversity of backgrounds, perspectives, and skills increases our potential for valuable insights. We also understand that supporting heterogeneity is hard and requires ongoing effort. We work hard to create a positive environment so that our entire team can thrive.
Compensation and Benefits
Competitive compensation and early stage equity commensurate with experience. Full health benefits package, 3-4 weeks of open PTO, generous parental leave, and a culture that emphasizes work-life balance.
Location
Oakland, CA; Denver, CO; or fully remote (PT or MT time zones)
To Apply
Please send a resume and cover letter to jobs@lifelinksystems.com. Use the subject “[Customer Success Manager]”.