QA Intern

• Remote
• Part time/Contract
• Group: Product

About our company

LifeLink is pioneering a new class of patient experience technology that’s mobile, conversational, and simple. COVID-19 is causing every healthcare organization to re-think care delivery, and we’re at the forefront of making care more virtual, scalable, and accessible.

We work with some of the largest healthcare systems and pharma companies in the world to reach their patients with personalized mobile conversations. LifeLink chatbots automate millions of high-value patient touchpoints ⏤ everything from getting ready for appointments and following up on referrals, to enrolling in clinical trials and managing complex special therapies.

We’re a passionate team that’s built successful large-scale enterprise solutions before and we’re ​pulling off industry firsts​. Our success will depend on continuing to attract creative, collaborative, and driven people.

About the product

The LifeLink Platform team is building an enterprise-grade, HIPAA-compliant technology solution that pulls together a powerful combination of web-based patient chat interfaces, workflow automation, chatbot authoring tools, and backend systems integrations. We equip care teams, support agents, and administrators with management and governance interfaces to monitor and learn from each chatbot conversation.

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About the position

As a Quality Assurance (QA) Intern, you will assist product managers and developers in testing new features at LifeLink.

TO APPLY, PLEASE FOLLOW THE INSTRUCTIONS AT THE BOTTOM OF THIS LISTING.

Specific work will include:

• Collaborate closely with engineering and product to understand new features and ensure they are being delivered as designed
• Independently own new feature QA testing
• Develop, modify, and execute software test plans to ensure safe weekly releases of LifeLink’s products
• Take a critical role in the deployment cycle and production release process to ensure weekly releases are safe (i.e. bug free)

Required skills and experience:

• Strong communication skills
• Strong attention to detail
• An aptitude for technical projects and simple engineering
• A deep curiosity for how things work and products’ features
• Ability to reliably complete work by specified deadlines

Other valuable skills:

• Exposure to a modern programming language like JavaScript, Python, or Ruby
• Extensive programming experience or a computer science degree
• Any experience with Agile or Lean methodologies

Diversity and Inclusion

LifeLink believes that a team with a diversity of backgrounds, perspectives, and skills increases our potential for valuable insights. We also understand that supporting heterogeneity is hard and requires ongoing effort. We work hard to create a positive environment so that our entire team can thrive.

Compensation and Benefits

$20/hour

Additional Information

10-20 hours per week, with flexible hours

Must be able to meet 1-2 times a week over Zoom with product managers at regularly scheduled times

Location

Remote (must be able to overlap with PT time zone)

To Apply

Please send a resume and cover letter to jobs@lifelinksystems.com. Use the subject “[QA Intern]”.

• Resume
• Cover letter