Life Sciences Partnerships

  • Full-time
  • Group: Sales

About Lifelink Systems

Lifelink Systems is pioneering a new class of patient experience technology that’s mobile, conversational, and simple. COVID-19 has forced every healthcare organization to re-think care delivery, and we’re at the forefront of making care more virtual, scalable, and accessible.

Lifelink Systems delivers a powerful combination of patient chatbot, workflow automation, and systems integration capabilities. We work with some of the largest healthcare systems and pharma companies in the world to automate millions of high-value patient touchpoints ⸺ everything from getting ready for appointments and following up on referrals, to enrolling in clinical trials and managing complex special therapies.

We’re a passionate team that’s built successful enterprise solutions before and we’re ​pulling off industry firsts. Our success will depend on continuing to attract creative, collaborative, and driven people.

About the Position

As part of the Life Sciences Partnerships team, you will own the development of a high quality opportunity pipeline and winning strategic new business accounts at Lifelink Systems, as well as expanding our base of solutions within key existing accounts. We are selling transformational technology that can dramatically improve our customers’ businesses, and our sales leaders must be strong, exceptionally gifted communicators and pragmatic closers of deals.

Who will Thrive in this Role?

Challenger-style sales executives comfortable with startup culture and out-of-box thinking. We win by changing the rules and changing minds ⸺ and leading the way, defining the category. Self reliance, resourcefulness, sense of urgency, street smarts, and good old fashion grit matter a lot here. We’re a team and we value transparency and trust, we aren’t afraid to make mistakes and learn, and we expect exceptionalism from one another. Be awesome, be committed to awesomeness.

Specific Work will Include:

  • Develop quality opportunities and pipeline through smart, high-return outreach and engagement strategies
  • Manage forward pipeline and forecasting for predictable sales
  • Engage with customers and prospects as a Lifelink Systems business development partner and thought leader
  • Interface with Product Marketing and Professional Services teams to develop winning implementation strategies and plans for Lifelink Systems customers
  • Identify and socialize key customer value metrics and goals to guide deployment approaches and customer success post sale
  • Collaborate closely with customers, product marketing, engineering, design, professional services teams, and executive leadership during and after sales cycles
  • Help to recruit and grow the Lifelink Systems team inside and outside of the Sales organization
  • Foster a positive, inclusive environment for a team with a diversity of personalities and communication styles
  • Report directly to the VP of Business Development, Life Sciences

Required Skills and Experience

  • Minimum 4+ years of field sales experience, with 6+ years total sales experience
  • Experience in healthcare a must, preferably with large Pharmaceutical Manufacturers
  • Creativity and start-up resourcefulness in developing new leads/opportunities
  • Strong pipeline management, forecasting, and deal review/assessment skills
  • Strong working knowledge of Powerpoint, Word, Excel, SFDC or equivalent
  • History of consistent quota attainment
  • Exceptional communication and presentation skills
  • Undergraduate degree

Other Valuable Skills

  • Experience recruiting, mentoring, and managing other sales, solution, and marketing team members
  • Prior experience in software engineering, design, or customer success
  • Prior experience with health care or conversational interfaces (i.e. chatbots)
  • Prior experience in building ROI-based value models and business cases

Diversity and Inclusion

Lifelink Systems believes that a team with a diversity of backgrounds, perspectives, and skills increases our potential for valuable insights. We also understand that supporting heterogeneity is hard and requires ongoing effort. We work hard to create a positive environment so that our entire team can thrive.

Compensation and Benefits

Competitive compensation and early stage equity commensurate with experience. Full health benefits package, 3-4 weeks of open PTO, generous parental leave, and a culture that emphasizes work-life balance.


Any US location (remote), preferably San Francisco, New York, Denver, or near another major city.

To Apply

Please send a resume and cover letter to Use the subject “[Life Sciences Partnerships]”.